The FiveFlow Blog
Tips, guides, and strategies to help you master online reviews and grow your business.
Why Most Businesses Get Review Timing Wrong (And How to Fix It)
Research shows the best time to ask for a review is within 24 hours of service. Here's the science behind optimal timing.
How Bondi Beach Hotel Increased Reviews by 312% in 4 Months
A detailed breakdown of how one Sydney hotel transformed their online reputation using FiveFlow.
7 Review Request Templates That Actually Work
Copy-paste SMS and email templates with proven response rates. Tested across 1,000+ businesses.
Google's 2025 Algorithm Update: What It Means for Local Reviews
Google just changed how reviews impact local search rankings. Here's what you need to know.
Introducing: Multi-Platform Review Requests
You can now send review requests for Yelp, TripAdvisor, and Facebook from a single campaign.
The Psychology Behind 5-Star Reviews: What Makes Customers Rate High
Understanding the emotional triggers that lead to positive reviews can help you earn more of them.
How to Respond to Negative Reviews (Without Making It Worse)
A bad response to a negative review can be worse than the review itself. Here's how to handle it right.
Review Management for Multi-Location Businesses: A Complete Framework
Managing reviews across 10, 50, or 100+ locations requires a systematic approach. Here's our framework.
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