Security at FiveFlow
Your data security is our top priority. We implement industry-leading security measures to protect your business and customer information.
How We Protect Your Data
Multiple layers of security at every level
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Infrastructure
Hosted on Google Cloud Platform with SOC 2 Type II and ISO 27001 certifications.
Access Control
Role-based access control (RBAC) with mandatory multi-factor authentication for all staff.
Monitoring
24/7 security monitoring, intrusion detection, and automated threat response.
Backups
Automated daily backups with point-in-time recovery. Backups encrypted and geo-redundant.
Incident Response
Documented incident response procedures with 1-hour response SLA for critical issues.
Compliance & Certifications
Meeting the highest industry standards
SOC 2 Type II
CompliantAudited annually by independent third party
GDPR
CompliantFull compliance with EU data protection regulations
CCPA
CompliantCalifornia Consumer Privacy Act ready
Australian Privacy Act
CompliantAPPs compliance verified
HIPAA
AvailableBAA available for healthcare customers
PCI DSS
CompliantPayment processing via Stripe (PCI Level 1)
Security Practices
Secure Development
- Code reviews required for all changes
- Automated security scanning in CI/CD
- Dependency vulnerability monitoring
- Regular penetration testing
Employee Security
- Background checks for all employees
- Security awareness training
- Principle of least privilege
- Secure workstation policies
Data Protection
- Data classification and handling policies
- Encryption key management
- Secure data deletion procedures
- Regular access audits
Responsible Disclosure Program
We welcome security researchers to report vulnerabilities responsibly. Valid reports are eligible for rewards up to $5,000.
Report a Vulnerabilitysecurity@fiveflow.com
Questions About Security?
Our security team is happy to answer questions and provide additional documentation.